IT Services
IT services are services that relate to the functionality and management of information and data systems. These services cover a wide range of activities, from IT consulting to the design and implementation of information systems as well as the management and support of IT infrastructures.
IT services ensure that the information and technology infrastructure of a company or organization is operated as efficiently as possible to support business objectives. They are a critical factor in the success of many modern businesses.
IT services can be offered in various forms, such as:
- System integration: ability to bring together different IT systems and applications
- Web development: customization of the economics website based on the WebCMS environment provided by the university(MaGIC)
- Database administration: creation and maintenance of databases, data management, data recovery, etc. in collaboration with the ITZ
- Cloud services: Provision of IT resources via the internet, such as software, storage space and processing power in collaboration with the ITZ
- IT consulting: advice on selecting and implementing the most suitable IT technologies and strategies
- IT support and helpdesk: assistance with technical problems, user support, remote monitoring and management of the IT infrastructure
Focus on process digitization
In process digitization, manual (analogue) or only partially computer-supported processes are replaced or supplemented by technology solutions. The main motivation is to ensure greater efficiency, accuracy and speed, but also to work more sustainably. This can mean digitizing physical documents, automating business processes or improving communication and information exchange between different systems and departments.
A typical example of process digitization is the automation of routine tasks such as invoicing, inventory management and customer service requests using software or technology. This can result in workers having time for more creative and higher value activities, while reducing errors and improving the accuracy of business processes.
Process digitization can also help provide better data insights for businesses by improving data collection and analysis. This can help companies make informed business decisions and improve their performance, for example through activity-based costing.
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